Standard production takes 7–10 working days after artwork confirmation. Express 7-day orders are available at an additional charge.

We deliver to all 18 districts in Hong Kong. International shipping is available to Singapore, Malaysia, and Taiwan.

Shipping fee is calculated based on your delivery district. Free shipping is available for orders above HK$1,200–1,500 depending on your district.

Yes, self-collection is available at our office. Please contact us to arrange a pickup time.

We accept Visa, Mastercard, American Express via Stripe. Bank transfer (FPS) is also available.

Full payment is required before production begins. Orders are processed after payment is confirmed.

As all orders are custom-printed, we do not accept returns or refunds unless the product has a manufacturing defect.

MOQ varies by product. Most products start from 50–100 pieces. Please check the product page for specific MOQs.

Orders can be changed or cancelled before artwork confirmation. Once production begins, changes are not possible.

Sample orders are available for selected products. Please contact our customer service team.

We accept AI, PDF, and PSD files. All files should be in CMYK colour mode with at least 300 DPI resolution.

Please add 3mm bleed on all sides and keep important content within a 3mm safe zone from the trim line.

Yes, we provide free tailor-made dieline templates for all products. Please request one when placing your order.

Yes! Our online 3D editor lets you visualise your packaging before ordering. Select a product, choose a size, and click "Design in 3D".

Yes, you can upload your completed artwork file (AI/PDF/PSD) during checkout.

We offer Matt White Card, White Card with Pattern, Kraft Paper, High-Grade Fiber Matte Card, and White Kraft Paper. Each has different printing characteristics.

Yes, full-colour and spot-colour inside printing are available as add-ons for most products.

We offer Foil Stamping, Spot UV, Embossing/Debossing, and FSC Label printing as finishing add-ons.